Terms of use

The short version: be decent, book honestly, and the lessons are teaching — not a guarantee of a grade.

Last updated: August 2026

Using this site

You may read, share and link to anything published here. You may not copy the written journal entries, photographs or lesson materials for commercial use without written permission.

Lessons and bookings

The first 20-minute trial conversation is free and carries no obligation. You book it yourself from the calendar on this site and it is confirmed straight away.

Paid lessons are booked from a calendar too. A single lesson is paid for at the moment you book it, and the booking is confirmed as soon as the payment succeeds. Packages and memberships are paid for in advance; you then book each lesson yourself, from a link sent to you after payment.

Please give at least 24 hours notice to move or cancel a lesson. Inside 24 hours the slot is counted as taught.

What is promised

Prepared, attentive teaching in English, Spanish or Turkish, and honest feedback about your level. No specific exam result, score or fluency date is promised — languages do not work that way.

Accounts

If you create an account, keep your password to yourself. Administrator access is restricted to a fixed allowlist and enforced by the database, not by the browser.

Prices and payment

Prices are shown and charged in US dollars. A private lesson is 60 minutes. A group lesson is 90 minutes and runs as a fixed six-week course.

Payments are taken through Stripe. Your payment details go straight to Stripe and never reach this site. Lessons and courses are paid for before they begin unless something else has been agreed in writing.

Cancelling, rescheduling and missed lessons

You can cancel or reschedule a lesson at no charge up to 24 hours before it is due to start. Email info@munduslearning.com and it will be moved.

If you do not attend and did not cancel in time, that lesson counts as taken.

If Fatma has to cancel, the lesson is rescheduled or refunded in full — whichever you prefer.

Lesson packages

Packages are meant to be used within a reasonable time, so that lessons keep moving rather than sitting unused for years.

If you need longer — travel, illness, work, life — write and ask, and your package will be extended. Nobody loses lessons they have paid for.

Monthly membership

The monthly membership is four 60-minute lessons a month for $110.

It renews automatically. Your card is charged on the same date each month until you cancel, and every renewal adds four more lessons.

To cancel, email info@munduslearning.com, or use the link in your Stripe receipt if one is shown there. Cancel at any time before your next renewal date and you will not be charged again.

Cancelling stops future payments. It does not undo the month you have already paid for: those lessons stay yours and you can book them as normal.

Unused lessons from a month you have paid for are not lost. Ask, and they will be carried over — the same as with a package.

Refunds

Unused lessons can be refunded. Email info@munduslearning.com from the address you booked with and say how many lessons are left; you do not need to give a reason.

Lessons already taken, and any lesson counted as taken under the 24-hour rule, are not refunded.

Approved refunds go back to the card or account you paid with, through Stripe, normally within 5 working days of being agreed. Your bank may take a few days more to show it.

Cancelling a membership stops the next payment. The month you have already paid for is not refunded automatically, but any unused lessons from it can be refunded on the same terms as above.

Your 14-day right to cancel

If you are a consumer buying at a distance, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you 14 days from the day you buy to change your mind and cancel, without giving a reason. Email info@munduslearning.com within that period and say so.

Lessons usually start inside those 14 days, and that is normally the whole point. So before you pay for a lesson, a package or a membership, you are asked to agree to these terms, and the date and time of that agreement is recorded.

By agreeing, you expressly ask for the teaching to begin straight away, inside the 14-day period. You also acknowledge two things: that you lose the right to cancel once the service has been fully performed, and that if you cancel part-way you may be charged in proportion to the teaching already delivered.

If you would rather wait, say so by email before your first lesson. Nothing will begin until the 14 days are up, and cancelling inside them means a full refund.

Liability

ANDINOGLOBAL LTD, registered in England & Wales under company number 17243229 at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, is not liable for indirect loss arising from use of this website. Nothing here limits rights you have under consumer law.

Mundus Learning is owned and operated by ANDINOGLOBAL LTD, a company registered in England & Wales (Company No. 17243229). Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.